Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Event Delivery Coordinator Summer Lang

E:  operations@informa.com.au  T: 02 9080 4339

Please ensure you read each section within this manual to ensure you meet the required deadlines.

We look forward to working with you in making this a successful event!

DEADLINES – Wednesday, 31 May 2023

  1. Pass registration
  2. Public Liability Insurance
  3. Logo and PDF Brochure
  4. Onsite contact details

Please send details to operations@informa.com.au


Informa will be in contact directly to organise the Delegate/Exhibitor registrations which were included in your contract.

If you wish to order additional exhibitor or delegate passes, please contact Summer Lang directly.


Hyatt Hotel Canberra
120 Commonwealth Avenue, Yarralumla, ACT, 2600
T: 02 6270 1234

Exhibition Room: The Assembly
Conference Room: Federation Ballroom


Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your space. This is tabletop exhibition; no built booths are permitted.

The following is provided for all stands free of charge:

  • 1 x trestle table
  • 2 x chairs
  • 1 x power supply

All adapters and extension cables must be provided by the exhibitor. Informa/ Hyatt Hotel Canberra will not be able to provide these on site.

All exhibitors must ensure their testing and tagging of electrical equipment is up to date prior to arriving for bump in and understand that if their items are not tagged and tested then penalties from the venue may apply.


Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the venue directly: Katrina Wythes, E: katrina.wythes@hyatt.com,


Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have Public Liability Insurance** to cover your attendance at the event. Please send this through to us by Wednesday, 31 May 2023.

**It is an Informa Group policy that all exhibitors provide their own Public Liability Insurance for a minimum of AUD $10 million, valid for the event duration. If an exhibitor is unable to provide their own, they can purchase temporary cover under Informa Australia for the duration of the event, at a cost of AUD $200 + GST. ***


Exhibition Bump In
From 4:00pm – 6:00pm on Tuesday 20th June 2023. If you’d like to bump in on the morning of the event, please arrive between 6:30am to 7:30am. Everything must be set up and rubbish removed prior to registration at 7:30am..

Exhibition Bump Out
After Afternoon Tea at 3:15pm on Thursday, 21 June 2023.

*Please note that these times may change, you will be informed closer to the event if this is the case.

All exhibitors will need to be completely packed up and out of the exhibitions space by 5pm on Wednesday 21st June 2023.


It is your responsibility to book your courier for both delivery AND collection.

Materials can be sent to the venue no earlier than Monday 19th June 2023.

Please use the delivery label for ALL items being delivered. It is important you use the attached label as it is clearly marked with details for the event. If you choose to use your own label, items may be lost in the receiving dock at the venue.

All goods must be covered by proper customs documents – please mention it is a temporary exportation to avoid paying more taxes than expected. The venue will not pay any taxes/duties etc and will not accept any underpaid charges.

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of Wednesday 21st June 2023. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please use the return label and print enough to apply one per item.


Loading dock, Kaye Street, Yarralumla

Loading dock deliveries only accepted Monday to Friday 09:00am – 04:00pm

The hotel will accept deliveries 48 hours before the event. Items must be collected within 24 hours of the event conclusion. Any items not collected within five business days of the conclusion of the event will be disposed of by the hotel.

You must use the delivery label provided by Informa as it contains the event name, date and room. Any items not displaying the correct delivery label are at risk of being lost within the venue.


If you are sponsoring any additional items such as bags, lanyards, or any other items, Summer Lang will be in contact with you directly.


To arrange accommodation please go to our website – www.admevents.com.au/congress

We encourage you to book early to avoid disappointment.

Informa does not have a third-party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa.


Click here for some ideas on how Exhibitors can be more sustainable at the event.

SPAM WARNING: List broking companies sometimes email exhibitors claiming to have attendee data. This is false and we advise you to delete this as it is spam.

SUPPLIER CALLS & EMAILS: Our official suppliers are detailed within this exhibitor manual. These suppliers may contact you directly to confirm your requirements for this event.  You may experience other contractors pitching you for your business and advising you they are the preferred contractor, however, unless the company is included in the service providers list, then they are providing false information.